Security Technology for
Auto Dealerships
Smarter Security, Liability Reduction, and Access Control for Automobile Dealers, Starts Here
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Automotive and Dealership Security Challenges:
Dealerships are often targeted by organized crime and vandals. Incidents can mean massive losses, disrupted operations, and lost revenue. Dealership security is a challenge--multiple buildings, giant open spaces with multiple points of entry, parking lots, and big expensive assets out in the open.
Automotive Facilities Operational Challenges:
A Dealership is a complex operational environment and surveillance video isn't the only thing that needs to be seen at a glance. The service department needs to see surveillance video alongside scheduling information, while the finance and sales teams needs to be able to see sales and CRM information.
Don't worry, we've got you covered. If it can be displayed on a computer screen or digital television, we can record it and display it on your viewing stations.
(An Autoleap service schedule tracker is shown in the top right of this image, while a Dealersocket credit and sales dashboard is shown on the bottom left, but we can do this for any application interface).
Key Benefits for SCW Automotive Dealership Clients
Secure Outdoor Assets
The vehicles in a dealership's parking lot are the vast majority of their assets and must be secure from theft and vandalism. This often requires wide angle cameras and wireless backhauls.
Watch your Perimeter
Long range cameras enable you to detect unwanted or unknown individuals before they cause an incident, as well as reduce theft and vandalism. more info
Liability Risk Reduction
False claims of vehicles damaged in service or accidents while in parking areas can become very costly for dealerships.
Fraud Prevention
Finance departments, parts departments, and service departments often need additional security because transactions occur there or financial records are stored there.
Employee Enablement
Your sales team needs to approach customers in a timely manner. Your service team needs to follow safety regulations. Your management team needs to know who needs retraining.
Keep Track of Incident Reports
Solve your evidence tracking and chain of custody problems by utilizing survail vault cloud storage and incident reporting tools. learn more
Restrict Access to Authorized Personnel
Easy to use and touch-free mobile access for all showrooms, finance departments, and service areas enable you to allows access to buildings on a per-employee basis and gives you an audit trail for tracking. learn more
Improve Network Cyber Security
Our cloud based platforms increase your cyber security posture and make your security systems easier to manage.
Layered Security
Good security has multiple layers that solve different and usually escalating needs. Different incidents have different levels of risk and more severe threats should trigger multiple systems.
Parking Lot Entrance Intrusion
- Cameras strategically placed to watch exits and entrances help prevent and alert your security teams to stolen vehicles or vehicles entering or exiting the property.
- Often these cameras require wireless backhauls, which we will cover on the "network access + security" layer.
- The red zones indicate the views of strategically placed, varifocal lens zoomed in cameras with low light capabilities. This enables you to capture great quality images of license plates, even in extremely challenging lighting.
- Most dealerships do not have fences around their property, which means that an intruder may enter from any direction, but the odds are that the vehicle will enter or leave via the entrances, so this is the best place to start. Full parking lot coverage is shown in the "theft and vandalism" layer.
- The camera setups for entrances use cameras facing towards and away from the entrance. This is preferred because not all states require license plates on both front and back of vehicles. Single cameras can be passable in states that require front plates.
Liability Risk Reduction
- False claims of customer vehicle damage are a persistent problem for service based dealerships (and mechanic shops).
- Areas where customer vehicles enter service centers should have cameras that capture all sides of the vehicle, so that the condition of the vehicle's state before entering service is established. (Service Center entrance camera placement is shown in the hover image.)
- Areas where customer vehicles receive service should also have cameras that capture all sides of the vehicle, so that if a customer's vehicle is damaged while in service, proper HR, retraining, legal or insurance steps can be taken. (Service Center camera placement is shown in the main image.)
- The blue zones indicate the views of strategically places varifocal zoom lens cameras.
- The yellow and red zones indicate the views of strategically placed fixed lens wide angle cameras.
- These same cameras also dual usage for intrusion into the building during the hours that the service center is closed.
Sales Enablement
- Customers who enter showroom lobbies expect sales contact. With cameras placed to observe lobby entrances and text messages on person detection, a dealership can measure customer traffic, and quickly communicate the presence of a customer who needs assistance.
- The blue zones indicate the views of strategically placed, varifocal lens zoomed in cameras that face customer entrances and can be setup to deliver text messages to sales staff during working hours.
- Depending on your sales strategy, the same text messages may be setup for your primary entrances to your parking lots, but for vehicles.
Showroom Access Control and Security
- Electronic door locks and bluetooth readers allow you to control access to the showroom when your dealership is closed. They are shown as red circles on the map and are seen in the hover image.
- The green zones indicate the views of wide angle cameras that cover the entire showroom to protect the dealership from intrusion, vandalism and theft in their showroom areas.
Vehicle Theft and Vandalism
- Because most dealerships do not have fences around their property, which means that an intruder may enter from any direction, these cameras also are useful for discovering unauthorized foot traffic for intrusion purposes.
- The blue zones indicate the views of strategically places fixed lens wide angle cameras.
- The red zones indicate the views of the strategically placed, varifocal lens zoomed in cameras with low light capabilities referenced on the intrusion layer.
- The hover image shows a more expanded view of one of the entrances. This is the same placement as the LPR cameras shown on the "intrusion" layer. Typically, we recommend including wider angle views at the entrances in case a stolen vehicle departs from the established entrances or if a pedestrian enters alongside, but not on, the established roadway.
Fraud Prevention and POS Transactions
- Dealerships often include many places where money may change hands or where customer information, including financial information, is kept. These places can include your finance department, parts department, and service department.
- We recommend both wide angle camera coverage of these areas, as well as, access control devices to limit access to sensitive documents on a need to know basis.
Wireless Backhauls
- Dealerships often have multiple buildings and expansive parking lots. That's a lot of area to cover. Often this requires installing wireless backhauls to connect disparate buildings, or to enable network connectivity for cameras placed on poles throughout the parking areas.
- Point-to-point wireless, military-grade beam wifi is often used to transport data between different areas on the property. These wireless beams are shown on the map in green.
Network, Cyber, and Application Security
- Our platforms use encryption, inbound connection refusal, automatic software updates, and cloud-based management so your physical security devices are not compromising your cyber security initiatives.
- VPN, MFA, SOC/SIEM, and Endpoint management services also available.
Hardware and Software Solutions
These are the tools that you want to implement to secure your dealership.
Services
Many dealerships choose to layer on additional services to help with maintenance and operations.
Resources for Dealerships
Dealership security is a challenge--multiple buildings, giant open spaces with multiple points of entry, parking lots, and big expensive assets out in the open.
SCW makes it possible to bring all the moving parts together to run a well-oiled machine.
Here are some case studies, guides, and videos that help you make the right choice.
Get in TouchCase Study #1
Parkway Ford discussed how SCW helped them reduce vandalism, lower liability risk, manage employees, and reduce vehicle theft.
Coverage Map
Need inspiration? Check our our Layered Security Coverage Maps for how different needs are addressed using different devices.
Guide: NDAA
All SCW camera are compliant with the National Defense Authorization Act. In this NDAA guide, we talk about what the NDAA regulations mean to the security industry.
Video: Success Story
Coming soon.
Video: Roundtable Discussion
In this episode of "In the Trenches: Roundtable" we discuss the security threats and solutions for the car dealership industry.
Video: Roundtable Discussion
In this episode of "In the Trenches: Roundtable," we discuss mounting security cameras to ceilings.
Video: Roundtable Discussion
In this episode of "In the Trenches: Roundtable," we discuss Patrols, Presets, Auto-Tracking, and Other PTZ Functions.
