My NVR's mouse doesn’t work. What do I do?

If you NVR's mouse fails, power cycle your NVR, or unplug and reconnect the USB mouse.

Remember that any mouse that does not require software and should connect. (a bluetooth mouse will not work, but wireless RF will) Every NVR has two default screen outputs: A “menu” output for controlling your cameras/NVR, and a “monitor” output, for purely displaying your cameras. Most likely you are plugged into the default “monitor” output and thus can’t see your mouse on the screen. If you are currently plugged into the HDMI port on the back of the recorder, please try plugging a cable into the VGA port on the back of the recorder and testing the mouse. If that works, you’ll need to change the default menu input.

ADMIRAL - Right click anywhere and go to Menu → System → Preview → Menu Output to change your display preference.

VANGUARD/NETWORKER - Right click anywhere and go to Menu → Configuration→ Live View and change the “Video Output Interface” to your preference.