Convenience StoresCustomer Story

Parker’s Kitchen

How Parker’s Kitchen Scaled Loss Prevention to More Than 70 Stores

Parker’s Kitchen was quoted around $25k per store by its previous camera provider. SCW’s scalable, DIY-friendly system let the team outfit new stores in-house and bring almost every location onto one platform.

Parker’s Kitchen staff serving a customer at the counter
70+Stores onboarded with SCW equipment
32Cameras in an average store
1Platform for almost every location

01 · The Problem

The Problem

Parker’s Kitchen offers freshly prepared Southern-inspired food, quality products, and customer service at retail stores throughout coastal Georgia and South Carolina.

As one of the fastest-growing companies in America, its loss prevention challenges grew along with its store count. With its previous camera supplier, the main obstacle was upfront cost: around $25k per new store.

Kenneth Labadie, Head of Loss Prevention, wanted an alternative to a camera-only provider that would reduce the cost of outfitting new locations so the company could grow even faster.

SCW was chosen for its track record of delivering scalable solutions with no surprises in upfront costs. With multiple locations on one platform, Parker’s could speed up its expansion plans.

02 · The Solution

The Solution

With a focus on a cost-effective, scalable system, Parker’s started with camera equipment only, for a DIY install, testing the system in one store.

The solution was then rolled out across several new stores, with the number of cameras based on each store’s footprint. The average store has 32 cameras. Stores moved from Sheriff 4.0 to Sheriff 8.0 cameras when the 8.0 was released.

Where a store needed more specialized monitoring, cameras with microphones and greater zoom, such as the Informant and the Detective, were used.

Equipment deployed

Pilot store

12×
Sheriff 4.0Dome cameras with wide-angle fixed lenses
1×
Admiral 32NVR with real-time detection of motion, line crossing, faces, and intrusions, plus remote viewing from smartphones and tablets

Rollout

Sheriff 8.0Vandal-proof, wide-angle fixed-lens dome rated IK10, the highest rating for physical damage protection on the IEC 62262 scale
Informant and DetectiveCameras with microphones and greater zoom for stores that need specialized monitoring
Streamlined buying from a single-source provider made purchasing simple. SCW staff specializes in security, specifically video surveillance.
Kenneth Labadie · Head of Loss Prevention, Parker’s Kitchen

03 · The Result

The Result

Parker’s Kitchen has onboarded more than 70 sites with SCW equipment, with almost all locations on a single platform using SCW’s enterprise-grade VMS.

With loss prevention one of the key issues holding back the company’s growth plans, an effective, scalable, value-focused solution was essential. SCW gave Parker’s reliable commercial-grade hardware, one source for surveillance equipment, and the scalability to keep growing.

Ease of installation has also been a big benefit. Parker’s plans to add 5 more sites each year over the next 5 years.

We actually recruited our new tech from our previous security company, and he’s basically taken over the installation. He loves it because he can do everything himself.
Kenneth Labadie · Head of Loss Prevention

04 · Why SCW?

Why Parker’s Kitchen Chose SCW

When your business is growing, you need a security solution that can grow with you.

We deliver cost-effective, reliable solutions that can be rolled out at one location or many. SCW services, supports, installs, consults, designs, and develops end-to-end solutions, and you decide which offerings you need.

Built to last

SCW sells only commercial-grade equipment designed for heavy use and scalability.

Scalability

SCW systems are designed to be easily duplicated as more stores open.

After-sale service

The right equipment, combined with free, US-based, lifetime tech support, made SCW the right partner for Parker’s Kitchen. All of the cameras installed for the project included SCW’s standard 3-year warranty, with the option to extend it to five years.

Get Started

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